Responsible Gaming
Risk Awareness
Gambling always involves risk. Understanding that risk and recognising early warning signs is essential to staying in control. You should only ever bet with money you can afford to lose and treat every stake as the price of entertainment, not an investment.
Signs of Potential Gambling Harm
- Preoccupation with gambling: Frequently thinking about the next game or bet, planning sessions during work, study or family time, or replaying past wins and losses in your mind.
- Increasing time and money spent: Gambling more often, for longer sessions, or for higher stakes than you originally planned, including chasing losses or trying to "win back" money.
- Loss of control: Finding it hard to stop, repeatedly breaking self-imposed limits, or feeling unable to walk away even when you are tired, distressed or no longer enjoying the activity.
- Negative impact on daily life: Neglecting work, study, family or social commitments; lying about how much you play; or using gambling to escape stress, anxiety or low mood.
- Financial strain: Borrowing money to gamble, using overdrafts or credit cards to fund play, missing bills or selling possessions to cover gambling-related debts.
- Emotional distress: Feeling guilt, shame, anxiety or depression linked to your gambling, including thoughts of self-harm or hopelessness about your situation.
Self-Assessment: Quick Check
If you are unsure whether your gambling is becoming harmful, consider the following statements:
- I spend more time or money on slotsofvegas-au.com than I intend to.
- I have tried to cut down or stop gambling but find it difficult.
- I gamble to forget about personal problems, stress or negative feelings.
- I hide or minimise my gambling when talking to family, friends or colleagues.
- My gambling has caused arguments, financial difficulties or problems at work or study.
- I sometimes feel desperate or very anxious after losing money.
If you agree with one or more of these statements, we strongly recommend using the limits and tools described below and contacting a professional help service listed in the support resources section.
Limits & Tools
Using account-based control tools is one of the most effective ways to manage your gambling behaviour. Where available on slotsofvegas-au.com, you should configure limits before you start playing and adjust them only after careful reflection, never in response to short-term wins or losses.
Deposit Limits (Daily, Weekly, Monthly)
- Access your account settings: Log in to your Slots Of Vegas account on slotsofvegas-au.com and navigate to "My Account" or "Profile" from the main menu.
- Open the responsible gaming / limits area: Select the "Responsible Gaming", "Limits" or similarly titled section. If this section is not visible, contact [email protected] for assistance and to confirm which tools are currently available.
- Choose your deposit period: You should be able to set separate limits for:
- Daily (24-hour rolling period)
- Weekly (7-day period)
- Monthly (calendar month)
- Enter specific amounts: Decide how much you can comfortably afford to spend on gambling from your disposable income only. Example:
- Daily limit: AUD 50
- Weekly limit: AUD 150
- Monthly limit: AUD 400
- Confirm and monitor: Save your chosen limits and regularly review your play history against them. If you are consistently reaching your limits, consider reducing them or taking a break.
Important: Where system-based limits are not technically available or are restricted due to the site's offshore status, you should manage strict external limits using your bank (e.g. card blocks for gambling, separate budgeting accounts) and seek guidance from Australian financial counselling services.
Time Limits and Session Management
Spending excessive time online can increase harm, even at low stakes. To maintain balance:
- Session timers: Use any built-in session timers or pop-up reminders to alert you when you have been logged in for a set period (for example, every 30 or 60 minutes). When the reminder appears, pause and assess whether you are still playing for fun and within your budget.
- Play-time caps: If available, set a maximum daily session length (e.g. 60 - 90 minutes). Once this period is reached, log out and do not return until the next day.
- Personal schedules: Even if system timers are limited, you can:
- Set alarms on your phone before you start playing.
- Schedule specific "gambling-free" days each week.
- Avoid playing late at night or when tired, stressed or under the influence of alcohol or drugs.
Short Breaks ("Time-Out" 24 - 72 Hours)
- Go to the responsible gaming section: While logged in, open "My Account" and then select "Responsible Gaming" or "Time-Out" if available.
- Select a short break period: Choose a pre-set duration such as:
- 24 hours
- 48 hours
- 72 hours
- Confirm your choice: Carefully read the description of what time-out entails (e.g. no deposits or bets, limited access to promotions). Confirm the request and log out.
- During the break: Do not attempt to circumvent the time-out by opening new accounts, using different devices, or accessing mirror sites. Use the time to reflect on your gambling behaviour, talk to someone you trust, and consider contacting one of the professional services listed below.
If you cannot locate these tools in your account area, you should immediately contact customer support at [email protected] and request a manual cooling-off period while you seek further help.
Self-Exclusion
Self-exclusion is a stronger protective measure than a short time-out. It is intended for situations where you feel unable to control your gambling or where it is already causing harm. Once applied, self-exclusion prevents you from using your account for an extended period or permanently.
How to Request Self-Exclusion
- Locate the self-exclusion function: Log into your account on slotsofvegas-au.com and navigate to "My Account" -> "Responsible Gaming" -> "Self-Exclusion" (or similarly named area). If this is not present, proceed directly to step 4 and contact support.
- Choose the exclusion period: Typical options may include:
- 6 months (minimum recommended period)
- 1 year
- 2 - 5 years
- Lifetime / permanent closure
- Confirm your decision: Read the information outlining the effects of self-exclusion and tick any required confirmation boxes to acknowledge that:
- You understand the account will be blocked for the selected period.
- Re-opening the account (if allowed at all) will not occur automatically and will require a cooling-off period and a fresh assessment.
- Contact support if online tools are unavailable: If you cannot apply self-exclusion through the website, send a clear request from your registered email address to: State that you wish to self-exclude, specify the desired period (at least 6 months), and ask for written confirmation once the exclusion has been applied.
Consequences of Self-Exclusion
- Account access: Your Slots Of Vegas account on slotsofvegas-au.com will be blocked for log-in and new play for the full exclusion period. You should not create new accounts or attempt to access mirror or related sites operated by the same group.
- Deposits and bonuses: You will not be able to make further deposits or receive promotional offers, bonuses, or loyalty rewards while self-excluded.
- Existing balance and withdrawals: As a general principle, any legitimate remaining real-money balance should be assessed by customer support. However, because Slots Of Vegas refers to an offshore operator with no verifiable gambling licence or Australian regulatory oversight, there is a risk that funds may not be segregated or protected, and refund terms may be limited or discretionary. You should:
- Request clarification in writing from [email protected] about your remaining balance.
- Keep copies of all correspondence for your records.
- Irreversibility during the period: Once self-exclusion has been confirmed, you should not expect it to be lifted before the chosen period ends. Any early reopening would increase risk of further harm.
Regional compliance note (Australia): As an offshore service, this operator is not licensed or regulated in Australia and has been the subject of ACMA blocking orders. Australian-regulated self-exclusion options (for example, through licensed onshore operators or local venues) provide stronger consumer protections and may be more reliable than relying solely on this site's internal tools.
Support Resources
Independent professional help is available if you are worried about your gambling or about someone close to you. All reputable services listed below offer confidential support, and most are free of charge. You can use these services whether or not you continue to use slotsofvegas-au.com.
Local Support for Australia
- National Gambling Helpline (AU)
- Phone: 1800 858 858 (free call within Australia)
- Website: gamblinghelponline.org.au
- Hours: 24 hours a day, 7 days a week
- Languages: English, with access to interpreter services on request
- Services: Immediate counselling, online chat, self-help tools, information for families and friends.
- State and Territory Gambling Help Services (examples)
- NSW Gambling Help: 1800 858 858 (via National Helpline) - specialist local services and counselling.
- Victoria - Gambler's Help: 1800 858 858 and local agencies listed on gamblershelp.com.au.
- Queensland, SA, WA, Tasmania, ACT, NT: Access via 1800 858 858 or through your state health or gambling help website.
- Financial Counselling
- National Debt Helpline: 1800 007 007
- Website: ndh.org.au
- Hours: Typically business hours, Monday - Friday (check website for current availability)
- Languages: English and interpreter services
International Support Organizations
| 🏢 Organization | 📞 Contact | 🌐 Website | ⏰ Hours | 🗣️ Languages |
|---|---|---|---|---|
| GamCare (UK) | +44 0808 8020 133 | gamcare.org.uk | 24/7 | English |
| Gambling Therapy | Online chat | gamblingtherapy.org | 24/7 | Multilingual |
| Gamblers Anonymous | Local meetings | gamblersanonymous.org | Varies | Multiple |
National Self-Exclusion Schemes (Examples)
- United Kingdom - GAMSTOP
- Website: gamstop.co.uk
- Function: Free self-exclusion from all licensed UK online gambling companies for 6 months, 1 year or 5 years.
- Note: This applies only to UK-licensed sites and does not cover offshore sites such as slotsofvegas-au.com.
- Spain - RGIAJ
- Website: Information available from Spain's Directorate General for the Regulation of Gambling (DGOJ).
- Function: National self-exclusion register (Registro General de Interdicciones de Acceso al Juego) for licensed Spanish operators.
- Australia - Venue and State-Based Exclusions
- Australian states and territories offer self-exclusion for land-based venues and, in some cases, for licensed online services.
- Information is typically available via state gambling help websites or through gamblinghelponline.org.au.
- These schemes do not currently cover offshore operators listed in ACMA blocking orders.
Blocking Software and Apps
- Gamban
- Website: gamban.com
- Function: Software that blocks access to a wide range of gambling sites and apps on your devices.
- BetBlocker
- Website: betblocker.org
- Function: Free blocking tool covering many gambling domains, with configurable restriction periods.
- Device and ISP tools: In addition to dedicated apps, you may be able to use parental controls, browser extensions and, where available, ISP-level filters to restrict access to gambling content.
Family and Friends Support Resources
- Gambling Help Online - For Family & Friends: Resources and counselling for people affected by someone else's gambling: gamblinghelponline.org.au/i-am-affected
- Gam-Anon (International): Support groups for families and friends of problem gamblers: gam-anon.org
- Online forums and peer support: Many Australian and international forums offer moderated spaces where affected others can share experiences and coping strategies.
Confidentiality: The professional support services listed here are independent of Slots Of Vegas and slotsofvegas-au.com. They generally offer confidential and, in most cases, anonymous help. You are encouraged to contact them early; you do not need to wait until your gambling is causing serious harm.
Help for Family
Gambling problems often affect partners, children, relatives, friends and colleagues. If you are worried about someone who uses slotsofvegas-au.com or similar sites, it is important to look after your own wellbeing as well as encouraging them to seek help.
How to Talk to Someone About Their Gambling
- Choose the right moment: Speak when both of you are calm, in private and not during or immediately after gambling sessions.
- Use non-judgmental language: Focus on your observations and feelings (e.g. "I'm worried because..."), rather than accusations (e.g. "You always...").
- Be specific: Describe particular behaviours and impacts, such as missed bills, changes in mood, or neglect of responsibilities.
- Listen actively: Give the person time to explain their perspective. Acknowledge that stopping or cutting down may feel difficult.
- Encourage professional help: Suggest contacting the National Gambling Helpline (1800 858 858) or another service listed above, and offer to support them in making the call.
Support for Family Members and Friends
- Australian resources for affected others:
- gamblinghelponline.org.au/i-am-affected - information, self-help tools and online chat for family and friends.
- State-based counselling and group programs accessed via 1800 858 858.
- International family support groups:
- Gam-Anon - support meetings and materials for those affected by another person's gambling.
- Online peer-support forums and moderated discussion boards dedicated to problem gambling and its impact on families.
Recommended Next Steps
- Seek professional counselling: Contact a psychotherapist, psychologist or counsellor experienced in gambling harm. Many can be accessed via referrals from your GP or through state-funded services.
- Use helplines for immediate support: Call 1800 858 858 (Australia) if you are in distress or need guidance on how to manage the situation safely.
- Protect your finances: Where appropriate, discuss separate bank accounts, spending limits or legal advice to prevent further financial harm.
- Look after your own health: Ensure you have support for yourself, including talking to trusted friends, support groups or mental health professionals.
Operator's Commitment
Slots Of Vegas, as presented on slotsofvegas-au.com and within the context of Slots Of Vegas, states a commitment to promoting safer gambling practices. However, it is important to note that, according to available information, the operator does not hold a verifiable gambling licence and is not regulated in Australia. This limits formal oversight and enforcement of responsible gambling measures. The following describes general internal practices that may be applied, but their scope and reliability cannot be guaranteed.
Internal Risk-Check Procedures
- Behavioural monitoring: The operator may monitor account activity for patterns commonly associated with higher risk, such as very frequent deposits, rapid bet increases, long continuous sessions or multiple failed payment attempts.
- Automated warnings: Where technical systems permit, the site may display pop-up messages or send notifications reminding players to review their limits, take breaks, or consider using self-exclusion tools when risky patterns are observed.
- Manual reviews: In certain cases, customer support staff or risk teams may review individual accounts flagged by internal systems to decide whether intervention is appropriate.
When Support May Contact You
- High-risk activity indicators: If your account shows sustained high-risk behaviour (for example, repeated large deposits over a short period, persistent play despite substantial losses, or frequent requests to overturn limits), support may contact you using your registered email address.
- Purpose of contact: Any contact should aim to:
- Provide information about responsible gaming tools and independent help services.
- Encourage you to set or lower limits or to consider a temporary or permanent exclusion.
- Limitations and disclaimers: Because slotsofvegas-au.com is an offshore service without Australian licensing, there is no guarantee that:
- Risk-monitoring systems comply with Australian standards; or
- Interventions will occur consistently or at all in individual cases.
Regulatory note for Australian users: For detailed information about the risks of using illegal offshore gambling services, including operators subject to ISP blocking orders, please refer to the Australian Communications and Media Authority (ACMA) guidance at acma.gov.au/online-gambling-services.
Updates
This responsible gaming page is designed to reflect current information about Slots Of Vegas, slotsofvegas-au.com, and relevant Australian consumer guidance on offshore gambling services. Laws, regulations and industry standards may change, and internal procedures or contact details may also be updated over time.
- Notification of changes:
- Website: Significant updates may be communicated through notices or banners on slotsofvegas-au.com, particularly where tools, policies or contact channels change.
- E-mail: Where appropriate and where you have provided consent, important changes affecting your account or the availability of responsible gaming tools may be sent to your registered email address.
- Page review: You are encouraged to revisit this page periodically to ensure you are aware of the latest information.
Last updated: 6 November 2026
Contact & Feedback
If you have questions, concerns, or feedback regarding responsible gaming in relation to Slots Of Vegas or your account on slotsofvegas-au.com, you can contact the operator's support team using the details below. Please be aware that, as an offshore, unlicensed operator (for Australian purposes), its responses are not overseen by an Australian regulator.
Responsible Gaming Contact Details
- E-mail (primary support): [email protected]
- E-mail (general information): [email protected]
- Phone: Not specified by the operator. You should primarily use email for written records of any responsible gaming requests (such as self-exclusion).
Feedback and Self-Control Requests
When contacting support about responsible gaming, consider including the following information so your request can be handled more effectively:
- Your full name and registered email address on slotsofvegas-au.com.
- Your account username (if applicable).
- A clear description of your request, for example:
- Setting or lowering deposit limits.
- Activating a time-out or self-exclusion, including the desired duration.
- Concerns about your gambling behaviour or that of a family member using the site.
- Any documentation you wish to keep on record, such as confirmation that you have requested self-exclusion.
Independent dispute and consumer information: While the operator refers to a private dispute body (CDS - Central Disputes System at centraldisputes.com), this is not a governmental regulator or a substitute for Australian legal rights. For information on how ACMA deals with illegal offshore gambling and how to report a site, please consult acma.gov.au and the Illegal Offshore Gambling Consumer Guide.